6 Sigma Telecommunications Benchmarking Association

6 Sigma Telecommunications Benchmarking Association


Benchmarking is a performance measurement tool used in conjunction with improvement initiatives; it measures the comparative operating performance of companies and identifies the “best practices.”

Benchmarking creates value by

  • Focusing on key performance gaps;
  • Identifying ideas from other companies;
  • Creating a consensus to move an organization forward;
  • Making better decisions from a larger base of facts.


The 6 Sigma Telecommunications Benchmarking Association (6STBA™) is an association of 6 sigma professionals within major telecommunications companies dedicated to providing members with an opportunity to identify, document and establish best practices through benchmarking to increase value, efficiencies, and profits.


The scope of 6STBA™ membership is open to individuals employed as permanent employees of companies in the telecommunications industry.

Company membership will be considered with respect to compliance with 6STBA™ mission, goals and operating guidelines, as well as, qualification of the organization within the scope of membership.

Participation in specific efforts will be optional and open only to members with costs shared by the participants. Members pay only if they join a specific study. Currently, membership in 6STBA™ is free.

We reserve the right to review membership applications and to make the final decision whether or not to accept any application.

Consulting firms are ineligible for membership.

Membership Benefits

  • Studies:6STBA™ will identify and present to members opportunities to participate in benchmarking studies on various topics addressing six sigma issues of importance to the telecommunications industry. There are two types of Benchmarking studies provided:
    • Consortium studies are offered to the membership as a whole with costs divided.
    • Single company-sponsored studies addressing the interest of one member company can be offered to other selected members for no fee. The association will also support the six sigma benchmarking efforts:
    • Research – Access public and private databases.
    • Identify study participants – Top companies in the telecommunications industry.
    • Collect data – Manage response collection with the participants as a third party.
    • Lead site visits – Structured with best participants.
  • Roundtables:

Interest group roundtables will be organized throughout the year.

Members will pay a nominal fee to join real and virtual roundtable discussions that address specific processes for the telecommunications industry.

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